These Terms of Service govern the access to and use of the website BalticDermal.com, as well as the purchase of products through the platform.

By accessing this website or placing an order, the user agrees to be bound by these Terms.

1. Scope

BalticDermal.com is a B2B platform dedicated exclusively to the sale of medical aesthetic products to qualified healthcare professionals and clinics.

Private individuals are not permitted to purchase through this website.

2. Eligibility

By placing an order, the customer confirms that:

• They are a licensed healthcare professional or authorized clinic
• They are legally permitted to purchase and use medical devices
• They comply with all applicable local and European regulations

BalticDermal reserves the right to verify professional credentials at any time.

3. Products

All products offered are medical or aesthetic products intended for professional use only.

BalticDermal guarantees that products are sourced from authorized suppliers and handled in accordance with applicable storage, quality and compliance standards.

4. Orders

All orders are subject to acceptance and availability.

BalticDermal reserves the right to cancel or refuse any order at its sole discretion, including in cases of suspected misuse, regulatory non-compliance or incorrect customer information.

5. Pricing

All prices are displayed in EUR and may be shown excluding VAT, depending on the customer’s status and applicable regulations.

VAT and final pricing are calculated at checkout.

6. Payment

Payment must be completed in full before shipment.

Orders will not be dispatched until payment has been received and confirmed.

7. Delivery

Delivery is carried out in accordance with the Shipping Policy.

BalticDermal is not responsible for delays caused by third-party logistics providers or circumstances beyond its control.

8. Returns

Returns are governed by the Return Policy.

Due to the medical nature of the products, strict limitations apply.

9. Liability

BalticDermal shall not be held liable for:

• Improper use or application of the products
• Medical or aesthetic outcomes resulting from treatments
• Failure of the customer to comply with applicable regulations

The customer assumes full responsibility for the correct use, handling and application of all products.

10. Intellectual Property

All website content, including but not limited to texts, images, branding elements and software, is the property of BalticDermal or its licensors.

Any reproduction, distribution or use without prior written authorization is strictly prohibited.

11. Data Protection

All personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

12. Governing Law

These Terms shall be governed by the laws of Estonia.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.